PPQ Auction Terms & Conditions

  1. The items for sale are set out in the Schedule (“Sale Items”). For the avoidance of doubt, each Sale Item will consist of a right to use a specific combination of number or letters on a personalised number plate. The physical number plates themselves will remain the property of the State of Queensland in accordance with the Transport Operations (Road Use Management - Vehicle Registration) Regulation 2021.

  2. This auction is conducted by Publicis Red Lion Pty Ltd as agent for the Queensland Department of Transport and Main Roads, the operators of Personalised Plates Queensland ("PPQ").  

  3. Participation in this auction constitutes acceptance of these Terms and Conditions. Information on Sale Items including minimum bids and reserve prices forms part of these Terms and Conditions.

  4. The auction is only open to individuals aged 18 years and over who hold a valid Customer Reference Number (“CRN”) issued by the Queensland Department of Transport and Main Roads.

  5. PPQ may, at any time and in its reasonable discretion, conduct screening of bidders, including requesting additional documentation on a bidder’s ability to make payment or a bidder’s location. Only genuine bids and bidders with sufficient funds to purchase the item (at the highest amount that they choose to bid) will be accepted.

  6. PPQ reserves the right to reject a request to bid or to cancel already approved bids in its sole discretion, acting reasonably, where it believes a breach of these Terms and Conditions has occurred.

  7. PPQ’s decision regarding any aspect of this auction is final and no correspondence will be entered into.

  8. To the extent permitted by law, PPQ shall not be responsible for any bid that is not processed due to technical problems or delays.

  9. By making a bid, the bidder warrants that:

       i.     It/he/she has read and understands these Terms and Conditions;

       ii.     It/he/she has full authority to engage in the transaction;

       iii.     All information provided to PPQ is true and complete;

       iv.     Their bid is genuine and the bidder has sufficient funds to purchase and make payment for the item at the highest price they bid; and

      v.     It/he/she did not rely on any representations made by PPQ other than as made in these Terms and Conditions.

  1. The auction for a Sale Item will commence and conclude on the times and dates set out in the Schedule, subject to any extension to bidding determined in accordance with clause 11. To bid on a Sale Item, the bidder must visit www.ppq.com.au and create an auction profile. A profile will only become verified and able to bid on Sale Items once it contains a first name, last name, postal address, email address, phone number, CRN, and payment authorisation details.

  2. In the event a bid for a Sale Item is received within the refresh period for that Sale Item as set out in the Schedule (“Refresh Period”), the closing time will extend by an amount of time equivalent to the Refresh Period. This process will continue until there have been no further bids on a Sale Item for the Refresh Period, after which the auction for that Sale Item will conclude.

  3. Bidding is to be made on a per-item basis and will only be increased by the bid increment amount stipulated by PPQ. Bid increments will increase based on the current bid for the lot and are as follows:

i. $50 increments for lots with current bids up to $1,000

ii. $100 increments for lots with current bids from $1,001 to $5,000

iii. $250 increments for lots with current bids from $5,001 to $15,000

iv.$500 increments for lots above $15,001

  1. The one (1) bidder who places the highest bid as at the end of the auction for each Sale Item will be deemed to be the winning bidder of that Sale Item (“Buyer”), subject to verification and subject to the Sale Item’s reserve price having been met. In the event more than one (1) bidder places the same highest bid on a Sale Item, the bidder who placed the highest bid first will be determined to be the highest bidder. The Buyer will immediately be charged a deposit for the Sale Item, as noted in the Schedule, using the pre-authorised banking details provided at the time of submitting a bid. PPQ will contact each Buyer within two (2) business days  of the conclusion of the auction. The Buyer must remit the remainder of the payment to PPQ for the Buyer’s winning bid within seven (7) business days from being notified by PPQ (“Verification Process”).

  2. If any Buyer cannot be contacted or payment is not made by the end of the Verification Process, without prejudice to any of its other accrued or contingent rights and subject to the applicable laws, PPQ may in its absolute discretion:

i.     cancel any uncompleted contract with that Buyer, refund any deposit, and re-commence the auction for the affected Sale Item;

ii.     cancel any uncompleted contract with that Buyer, refund any deposit, and enter into discussions with the next highest bidder for that Sale Item;

iii.     charge that Buyer for, and the Buyer must indemnify PPQ from, all costs and expenses (including without limitation all legal costs and expenses) incurred by it resulting from the default or in taking action to enforce compliance with these Terms and Conditions.

  1. In the event the reserve price for a Sale Item has not been reached, that Sale Item will be deemed as “passed in” and will not be awarded to any bidder. Any Sale Item that is passed in will be subject to further auction or otherwise offered for regular sale in the absolute discretion of PPQ.

  2. Purchase of Sale Items is subject all times to the PPQ Sales Terms and Conditions which are available at https://www.ppq.com.au/terms-conditions#sales-terms-and-conditions.  

  3. Bidders accept full responsibility for their decision to participate in this auction and hold PPQ and its agents harmless from any loss, injury, damage, cost, liability or expense suffered or incurred by a bidder in connection with this auction or the Sale Item.

  4. As a condition of accepting a Sale Item, a Buyer must sign any legal documentation as and in the form required by PPQ and its agents in their absolute discretion, including but not limited to a legal release and indemnity form.

  5. If for any reason a Buyer does not take a Sale Item at/by the time stipulated to them, then the Sale Item will be forfeited and will not be redeemable for cash.

  6. No compensation will be payable or alternative item provided if a Buyer is unable to take a Sale Item as stated and provided.

  7. Nothing in these terms limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under any similar consumer protection laws in Queensland and the other States and Territories of Australia (“Non-Excludable Guarantees”).

  8. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, PPQ (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the auction or the supply of a Sale Item (including but not limited to the Buyer’s or any other person’s assembly or acceptance/use of a Sale Item).

  9. If this auction is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of PPQ, including but not limited to technical difficulties, unauthorised intervention or fraud, PPQ reserves the right, in its sole discretion, to the fullest extent permitted by law, to modify, suspend, terminate or cancel the auction, as appropriate.

  10. To the extent permitted by law, PPQ is not responsible for any errors or omissions or for any warranties or guarantees either explicit or implied herein including the quality, safety, or legality of a Sale Item, the truth or accuracy of the listing or the ability to provide a Sale Item.

  11. The personal information provided by bidders will be collected by and disclosed to PPQ. PPQ is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at https://www.ppq.com.au/privacy-policy.  

  12. No part of the content of this auction or associated pages (including photos, video, text, design) may be used without the written permission of PPQ or the appropriate license holders.

  13. These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia. Bidders irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia. If any provision of these terms and conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms and conditions that will continue to have full force and effect

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