Accepting sales and reporting errors

Accepting sales and reporting errors

So you can receive your commission faster you will need to review and accept your sales each month. You can wait for an email to prompt you to review all of your sales at once, or you can accept them as you go. It's up to you.

You will have 7 business days from the end of the month to accept your sales. The email prompting you will be sent on the 2nd or 3rd business day.

How do I accept my sales?

This video walks you through the process of accepting your sales from start to finish. There are also step by step written instructions below the video.


  1. Log into your dealer portal

  2. Filter to the previous month and view your sales

    1st tracking number gone

  1. Accept your sales

Review the details for each order. If everything is correct you can accept the sale using the 'Accept' button. If there's an error with one of your orders, say the wrong dealership was recorded, you can flag it by using the 'Report error' button.

You will be prompted to enter a reason, and when you hit 'Submit' the PPQ Dealer team will be notified and we'll make the required adjustments to the sale. Once we've made the adjustment we'll send you an email prompting you to accept the sale.

If you accidentally hit the wrong button you use the black arrow to undo the action.

4. Claim missing plate sales

If there are missing sales for the month you can submit a plate claim request using the 'Claim a plate' button below your list of sales.

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