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HOW LONG CAN I HOLD A LAYBY FOR?
PPQ offers a convenient three (3) month LayBy option for colour, theme and euro plates (requiring a $100 deposit) and a six (6) month LayBy option for prestige plates (requiring a $500 deposit). The date the deposit is received by PPQ becomes the LayBy commencement date. The LayBy agreement, terms and conditions must be accepted to apply for a LayBy online, and a copy of this agreement will be emailed for your reference on receipt of the deposit. If the LayBy is not applied for online, the emailed LayBy agreement must be returned fully completed to PPQ within 10 days of the commencement date.
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HOW DO I LAYBY A PLATE ONLINE?
Simply click Create A PlateĀ® to select your combination, background and sizes. Choose the LayBy Plate option at the end, confirm your details and an email will be sent to you with information on how to activate your LayBy. Please note that the combination may not be reserved until a deposit is received. Ongoing payments must be made at least once every fortnight or month, which is the sole responsibility of the LayBy holder. Each payment must be a minimum of $50 (for colour, theme and euro plates) or $200 (for prestige plates).
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HOW DO I PAY?
Deposits and all ongoing payments can be made over the phone by calling 136 356 using MasterCard, Visa, American Express or Diners. Alternatively payments can be made via the post by cheque or money order, or in person with cash at the PPQ office. Payments cannot be made electronically (direct debit of BPay), nor at Queensland Transport Customer Service Centres or Queensland motor dealers. Receipts will be emailed to your nominated email address, each one containing a summary of the LayBy as it currently stands.
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ARE THERE ANY ADDITIONAL COSTS?
LayBys do not attract additional fees or charges, however if cancelled at any time during the agreement PPQ will retain a 20% cancellation fee of payments made thus far. LayBys can be cancelled by deciding you do not wish to proceed, or failing to make minimum ongoing payments. When cancelled, a cheque for the remaining amount will be posted to you within 3 weeks.
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WHAT HAPPENS WHEN I PAY OFF MY LAYBY?
Once the final LayBy payment has been made a PPQ representative will contact you to confirm your order details. Until this time, your order details can be changed although your plate combination remains reserved. When your order is finalised your plates will be delivered within four weeks.
We look forward to assisting you with purchasing your very own personalised plates, and we hope the LayBy option makes it as easy and convenient as possible.
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